The Transition House Support Worker is responsible to provide crisis intervention and emergency shelter services for First Nation community members.

Key Deliverables and Expectations:

• Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care, schooling, counseling, etc

• Meet with clients to assess their progress, give support and discuss any difficulties or problems

• Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients’ overall progress

• Ability to deal effectively with conflict situations, mediate, manage aggressive behaviour and use non-violent crisis intervention and behavioural management techniques

• Maintain general upkeep of the building’s shared spaces.

• Assisting residents with services within the self-contained Transition Home (ex. Kitchen, laundry, etc)

• Tracking clients’ behavioural changes and responses to interventions through daily charting

• Transportation to and from appointments within and outside of the community

• Assist with intake process and reports for new residents

• Participate in the development and implementation of safety plans

• Act in the strictest confidential and professional manner at all times, including outside regular working hours

• Perform other related duties as requested. Experience and Attributes:

• Completion of a college or university program in social work, child and youth care, psychology or other social science or health-related discipline is an asset.

• Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements

• Outstanding written and verbal communication skills in the English language • Ability to work independently and as an integral member of various teams

• Strong organizational skills, meticulous attention to detail and time management skills

•Ability to meet deadlines, prioritizes assignments, manage multiple tasks simultaneously and maintain confidentiality

• Must have a knowledge of Lil’wat Nation and surrounding First Nations communities and their respective culture and protocols

• Knowledge of systemic issues that may affect families facing domestic violence issues (ex. Lateral violence, trauma informed lens, etc)

• Experience with Microsoft Office programs an asset

• Current First Aid, Food Safe and WHMIS an asset

• Ability to maintain a flexible schedule, that allows for day, evening & overnight work ($3/hr night shift premium)

• Physical ability to carry out the duties of the position, including lifting up to 50lbs

• Successful completion of a Vulnerable Sector Criminal Record Check

• Must possess a Valid Class 5 Driver’s license and a clean drivers abstract.