Pemberton & District Museum & Archives – Museum Operations Supervisor

Job Details:

The Pemberton & District Museum & Archives is seeking a Museum Operations Supervisor.

Leadership of museum programs and events under the guidance and supervision of the Curator. Develop and improve visitor services and outreach. Assist with supervision of Guest Services staff and daily operations and administration to ensure a successful and fun season.

The ideal candidate for the position will be curious, creative, outgoing, eager to learn, and willing to become an ambassador and storyteller (both in person and through collection and exhibits).

Terms of employment: Seasonal Full-Time, $21-25/hour depending on relevant experience

April 23 – November 8, 2024 / Tuesdays to Saturdays

•Assist with training, orientation and supervision of museum staff and provide coaching and feed back to enhance staff knowledge and the visitor experience.
•Provide/share knowledge of surrounding area history and encourage/promote return visits to the Pemberton Museum.
•Lead and continually develop and improve the visitor experience at the museum.

Visitor Service
•Assist with developing guided and unguided tours to engage visitors during their visit to the Pemberton Museum.
•Assess, improve, and develop on-site signage to enhance visitor experience, encourage an appreciation and understanding of local history and culture, and improve orientation.

•Assist with planning and executing museum programs and special events.
•Assist with coordination of staff and volunteers.
•Assist with booking and coordination of group visits (schools and tours).
•Create activities and resources on site and online to connect visitors to Pemberton and area rich history.

•Promote and assist in management of museum communication platforms and those of our partners.
•Promote and maintain museum programs and events through Pemberton Museum communication platforms and those of our partners.
•Oversee development of promotional material including signs, posters, press releases, blogs, social media campaigns and newsletters.
•Create, manage and review website and blog updates, social media posts, comments and messages.
•Train staff on website, email and social media procedures.
•Develop and document procedures with the assistance of the Curator.
•Assist with supervision of operations including daily and weekly inspections as required.

•Assist with daily supervision of visitor services.
•Assist with daily and monthly cash management.
•Assist with monthly expense management, invoice review and follow up.
•Assist with museum membership management – receipts, mailing lists.
•Assist with timekeeping and scheduling of staff and volunteers.
•Assist with inventory and supply management for museum.
•Assist with collection management – receiving items, handling reproductions and research requests.

The successful applicant will possess the following skills and abilities:
•resourceful and creative
•reliable and professional work standards
•ability to lead people and programs
•project and event management
•outstanding visitor service skills
•works cooperatively with others
•professional presentation and design skills an asset
•prior supervisory or museum experience is an asset
•excellent communication skills; verbal and written (Professional standards: respectful andappropriate)
•proficient with MS Office; especially Word and Excel
•knowledge of photo, website and video clip management software.
•Physical requirements include: some lifting, moving or carrying objects of various weight anddimension, walking, climbing stairs, using a step ladder, standing for long periods, walking on unevensurfaces, and desk work.
•previous supervisory or leadership experiences.
•experience promoting and coordinating private and public events
•experience working with the public (children, families, adults, etc.)

A love of history and building community is a huge asset!

Resumes will be accepted until May 15, 2024. We thank all applicants for their interest; however, only individuals short-listed for interviews will be contacted. Please forward resumes with cover letters to: Personnel

Job Title: Museum Operations Supervisor

Job Status: Closed

Job Sectors: General Employment

Job Type: Summer Employment

Salary: $21-$25 hourly depending upon relevant experience

Duty Hours: 9:30am-5:30pm

Regions: Pemberton

How to Apply

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