Dispatcher
Job Description: Offering a flexible schedule, wage of $30 – $35 per hour, benefits, training and support to allow for growth and success in the position and the opportunity to work locally and cut out the commute. Ideal for a customer service superstar who excels in a fast-paced work environment with strong attention to detail and can multi-task to manage projects efficiently.
Job Wage Range: $35
Job Location: Pemberton
Industry : Construction & Skilled Trades
FOR MORE JOB DETAILS & TO APPLY:
VISIT: https://www.whistler-jobs.com/job/dispatch-coordinator-pemberton-25473
EMAIL: talent@whistler-jobs.com
ABOUT WHISTLER & SQUAMISH PERSONNEL:
We are helping this business recruit and/or interview for this position. Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required. Unfortunately we are unable to assist out of country candidates who do not have a valid work permit for Canada.
ABOUT THE ROLE:
> Full-time, year-round position with growth opportunities for the right candidate.
> $30–$35 per hour, with opportunities for wage increases as training progresses.
> Our business operates 7 days a week. This is a full-time, 40-hour-per-week position, with a schedule of five days per week working in the office. Flexibility to work weekends may be required.
> Work hours can be flexible ie: 8am to 4pm; 9am to 5pm.
> Extended health plan available.
THE PERFECT CANDIDATE:
> Friendly, outgoing and personable with excellent customer service skills administrative abilities.
> Highly organized with the ability to prioritize tasks in order to meet deadlines.
> Works well under pressure in a fast-paced environment.
> Articulate with excellent communication skills; able to understand customer needs and problem solve.
> Logistics minded – great at juggling a schedule, service staff and customers.
> Experience within the trade services industry or a similar role is an asset.
> Strong attention to detail; can see the small details and is big picture minded.
> Computer savvy (MS Office Suite, client database/scheduling software, Outlook).
> Can operate independently, offer suggestions and works without direct supervision.
RESPONSIBILITIES INCLUDE:
> Handling incoming calls including taking service orders, answering general inquiries and overall communication with customers, suppliers and technicians.
> Coordinating service schedules: determining priorities, team workload and availability and dispatching technicians to scheduled jobs.
> Coordinating parts for technicians; liaising with suppliers.
> Assisting in coordinating and communicating the service technician schedule on the fly.
> Gathering payment details from customers, sending out service agreements and processing payments/pre-authorizations in a timely manner.
> Following up with every service order to ensure excellent customer service.
> Juggling multiple tasks under pressure with a smile and positive attitude.
> Assisting with a variety of administrative duties such as organizing contracts, invoices, filing, data entry.
> Be a part of the team that greases the wheels to make the company efficient, productive and the first chice of our customers by doing whatever it takes.