Key Responsibilities: 

● Supervise a small team of Visitor Centre staff 

● Deliver exceptional customer service to visitors 

● Provide visitors with creative and appropriate recommendations and activity options to support a positive destination experience 

● Coordinate, training, and daily operations including offering occasional mobile visitor services at individual business, the farmers market, events, etc. 

● Maintain the cleanliness, organization, and professional presentation of the Visitor Centre 

● Monitor inventory of brochures, maps, etc. 

● Responsible for tracking and maintaining all visitor services data in Destination BC’s Visitor Network Data platform 

● Ensure safety protocols and procedures are followed 

Qualifications: 

● Previous supervisory or team leadership experience 

● Excellent communication and interpersonal skills 

● Organizational and problem-solving abilities 

● Comfortable working independently and making decisions 

● Familiarity with Pemberton and surrounding areas is a strong asset 

● Customer service or tourism experience preferred 

● Basic computer proficiency 

Compensation: $20 - $24 per hour, depending on experience 

How to Apply: Submit your resume and cover letter to info@tourismpembertonbc.com by April 30th, 2026. 

For more information, visit tourismpembertonbc.com